Lynn Phillips is the Director of Business Development, Resident Relations and Communications at Southern Management Companies. In this role, Lynn is responsible for developing and cultivating creative business partnerships and overseeing the customer experience strategy for 77 properties in Virginia and Maryland.
As a seasoned professional with more than 30 years of real estate and property management experience, Lynn is known for driving brand loyalty, building high energy teams, maximizing operational excellence, and delivering financial performance. Lynn facilitates communication with housing providers and renters to enhance the living experience from work force housing to high end residential communities. She is an Adjunct Professor at Prince George’s Community College where she develops curriculum and teaches residential property management courses. Lynn serves as a mentor to current and future property managers. She conducts leasing and marketing seminars with the local apartment associations. Lynn holds a MA in Human Resources from Bowie State University, specializing in training adults, and a Bachelor of Arts degree from the University of North Carolina at Chapel Hill. She resides in Upper Marlboro, Maryland with her husband and two children.